Perishable Goods Delivery

Delivery Details - Courier

We dispatch courier orders on Monday only. 

Due to COVID-19, there are significant courier delays - see Fastway/Aramex Update 15 September 2021

Perishables cannot be shipped to Sydney and Remote NSW, QLD due to courier delays.

Orders are not dispatched on a public holiday.

All goods will be freighted with Fastway, who have been delivering perishable goods for 23 years. Due to COVID-19, there are significant courier delays. Purchasing perishable goods via courier delivery is at your own risk.

All goods will be packed in a polystyrene reusable esky with a freezer pack. All goods will have to be signed for and delivered during business hours (so please give us a daytime address).

Fastway cannot deliver to PO Boxes and will not leave at an unattended address.  If possible please leave us a contact telephone number for the courier driver, so they can find you.  We want our goods to arrive in great shape to you, our customer.

When you receive your delivery, you may find that the ice bricks have melted a tad and the box temperature is a little higher than your fridge temp. Please put your cheese into your fridge immediately as this will stop the ripening process. Your cheese will not be harmed, still taste delicious, but it may have an aroma like smelly cheese does!

Courier orders are shipped via couriers on Mondays only. Orders are not shipped on public holidays. 

If your delivery does not arrive on time or spoiled due to courier being unable to deliver, we do not accept responsibility and no refunds.

Delivery Details - Local Deliveries

Local Deliveries from Monday 30th August 2021:

Please place your order by 12noon the day before your delivery day

 Delivery Day Local Area
Monday

Cessnock, Maitland, The Wine Country

and Singleton

Tuesday

Cessnock, Maitland, The Wine Country

and Singleton

Thursday

Cessnock, Maitland, The Wine Country and Singleton

Newcastle and Lake Macquarie

Saturday

Cessnock, Maitland, The Wine Country and Singleton

Central Coast

 

Click and Collect

Please place your order by 12noon the day before pick up day. Click and Collect is available on the below days.

Day Pick Up Window
Monday 9:30am - 12noon
Tuesday 9:30am - 12noon
Thursday 9:30am - 12noon
Friday 9:30am - 12noon

 

When your order is ready to be picked up, you will be notified, usually between 10am and 12noon. Please do not arrive unless you have been notified.

Please pick up from the loading dock at the back of the Hall of Food - Roche Estate and call once you have arrived and a staff member will bring out your click and collect. Please wear a mask and physical distance.


Please see all policies which you agree to when purchasing:

Shipping Policy

Refund Policy

Privacy Policy

Terms of Service

 

 For further information on our delivery areas, or if you wish to place an order over the phone, please call us on 02 4998 6713 or alternatively email info@smellycheese.net.au.