Perishable Goods Delivery

Delivery Details - Australia Post (Express Post)

We dispatch courier orders on Monday and Tuesdays only. 

Orders are not dispatched on a public holiday.

For delivery by Christmas Day, please place your order by midnight Sunday 19th December 2021 - this date may change as we are at the mercy of Australia Post for deliveries.

All goods will be freighted with Australia Post (Express Post). Due to COVID-19 and other busy times of the year such as Christmas, there maybe significant delivery delays. Purchasing perishable goods via Australia Post (Express Post) delivery is at your own risk.

All goods will be packed in a polystyrene reusable esky with a freezer pack. All goods will have to be signed for and delivered during business hours (so please give us a daytime address).

We cannot deliver to PO Boxes..  If possible please leave us a contact telephone number.  We want our goods to arrive in great shape to you, our customer.

When you receive your delivery, you may find that the ice bricks have melted a tad and the box temperature is a little higher than your fridge temp. Please put your cheese into your fridge immediately as this will stop the ripening process. Your cheese will not be harmed, still taste delicious, but it may have an aroma like smelly cheese does!

Orders are shipped via Australia Post (Express Post) on Mondays and Tuesdays only. Orders are not shipped on public holidays. 

If your delivery does not arrive on time or spoiled due to Australia Post (Express Post) being unable to deliver, we do not accept responsibility and no refunds.

Delivery Details - Local Deliveries

Local Deliveries from Monday 11th October 2021:

Please place your order by 12noon the day before your delivery day

 Delivery Day Local Area
Monday

Cessnock, Maitland, The Wine Country

and Singleton

Tuesday

Cessnock, Maitland, The Wine Country

and Singleton

Thursday

Cessnock, Maitland, and The Wine Country.

Newcastle and Lake Macquarie

Friday

Cessnock, and The Wine Country

Central Coast

(Unfortunately no deliveries to Central Coast Friday 3rd December 2021 - delivery available Thursday 2nd December 2021 instead)

 

Click and Collect

Please place your order by 12noon the day before pick up day. Click and Collect is available on the below days.

Day Pick Up Window
Monday 11:30am - 4pm
Tuesday 11:30am - 4pm
Wednesday 11:30am - 4pm
Thursday 11:30am - 4pm
Friday 11:30am - 4pm

 

When your order is ready to be picked up, you will be notified, usually between 10am and 12noon. Please do not arrive unless you have been notified.

Please pick up from the loading dock at the back of the Hall of Food - Roche Estate and call once you have arrived and a staff member will bring out your click and collect. Please wear a mask and physical distance.


Please see all policies which you agree to when purchasing:

Shipping Policy

Refund Policy

Privacy Policy

Terms of Service

 

For further information on our delivery areas, or if you wish to place an order over the phone, please call us on 02 4998 6713 or alternatively email info@smellycheese.net.au.